Privacy Policy

Your privacy is our priority. Learn how we protect and manage your personal information.

Last updated: October 27, 2025

At PAXIH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity platform and related services.

Information We Collect

  • Personal information you provide when creating an account (name, email, contact details)
  • Usage data and analytics to improve our services
  • Device information and IP addresses for security purposes
  • Cookies and similar technologies for website functionality

How We Use Your Information

  • Provide and maintain our cybersecurity services
  • Communicate with you about your account and services
  • Improve our platform and develop new features
  • Comply with legal obligations and protect against fraud

Data Protection

  • Industry-standard encryption for data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Strict access controls and employee training
  • Compliance with GDPR, CCPA, and other privacy regulations

Your Rights

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Data portability and the right to be forgotten
  • Lodge complaints with relevant data protection authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is typically retained for the duration of your account plus 7 years for compliance purposes, while usage data may be retained for analytical purposes in anonymized form.

Third-Party Services

We may use trusted third-party service providers to help us operate our platform and serve you better. These partners are bound by strict data protection agreements and are only authorized to use your information to provide services on our behalf.

Note: We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Privacy Questions?

If you have any questions about this Privacy Policy or our data practices, please contact our dedicated privacy team.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Your privacy is protected